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Privacy Policy

The Therapy Grove values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data, and outlines your rights regarding your information.

1. Data Collection

We may collect the following information when you interact with our SMS campaigns:

Personal Information: Name, phone number, and email (if provided).
Device Information: IP address and mobile carrier details.
Communication Logs: Messages sent/received, including opt-in, opt-out, and HELP responses.

We collect this information when you subscribe, respond to messages, request support, or interact with our services.

2. Data Usage

The data we collect will be used to:

Send marketing and promotional messages as consented during the opt-in process.
Respond to HELP or support requests.
Ensure compliance with legal and regulatory requirements.

‌3. Data Storage

We securely store your data in compliance with industry standards to prevent unauthorized access, disclosure, or modification. Your information will only be kept as long as necessary to fulfill the purposes described in this policy or as required by law.

4. Data Sharing

We do not share, sell, or rent your personal data to third parties for their own marketing purposes. Your data may only be shared with:

Service Providers who assist us in operating the SMS campaign.
Legal Authorities if required by law or for compliance purposes.

‌ 5. User Rights

You have the following rights regarding your personal data:

Access & Update: Request access to or corrections for the data we hold.
Opt-Out: Stop receiving messages at any time by replying "STOP" to any of our messages. Once opted out, you will receive no further contact from us.
Request Deletion: Request deletion of your data, except where retention is required by law.

6. Opt-In and Opt-Out Procedures When you subscribe to our campaign:

You will receive an opt-in confirmation message that clearly states message frequency, potential fees, and support instructions.
To opt out, reply "STOP" to any message. You will receive a confirmation that no further messages will be sent.
To request help, reply "HELP," and you will receive assistance information, including contact details.

7. Contact Information If you have privacy-related questions or concerns, please reach out to us:

8. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date. Continued use of our services indicates your acceptance of the updated policy. Effective Date: November 15, 2024 Thank you for trusting The Therapy Grove with your information. We are dedicated to securing your privacy while providing exceptional service.